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DANIIL L. BABAEV, M.B.A.

SUMMARY OF QUALIFICATIONS
Conscientious, results-focused professional with outstanding analytical abilities and very strong work ethic.  High-level consulting experience for Fortune 500 companies in instructional design, development and implementation as well as in process improvement solutions on mission-critical projects and initiatives.  Stellar and advanced academic credentials from top MBA school and commitment to ongoing professional development.  Articulate team player with excellent interpersonal abilities and professional demeanor, with proven track record of conveying highly complex materials and concepts to non-technical audiences and end users.  Fluent in English and Russian, seamlessly adaptable to a range of foreign business protocols and cultures, with a global perspective on business, economics and comparative political systems. United States Citizen.

KEY ACCOMPLISHMENTS AND CAPABILITIES
INSTRUCTIONAL DESIGN, SYSTEMS, PROJECT MANAGEMENT & PERFORMANCE IMPROVEMENTS

  • Designed, developed and maintained for global financial services company MetLife, Content Management Application e-Learning course and simulations in Flash on the ForceTen LCMS platform.
  • Designed and developed for medical device company Ethicon Endo-Surgery, Inc., entire physician-teaching curriculum in Flash, JavaScript, and HTML, consisting of nine modules on an array of advanced technical procedures.
  • Expanded information capabilities for T. Rowe Price call center by reorganizing content from mere information functions to high-level service compatible with brand image of investment excellence and objective investment guidance.
  • Conceived, executed and implemented for Janus Capital Group internal training program to enhance e-business channels to provide user-friendly information and content to individual investors with an emphasis on strategic goals to shift its business, investors, and systems towards web-based transactions.
  • Engineered on-line management training system for high-end real estate firm Archstone-Smith, enabling participants to receive instrumented feedback on application of 34 success behaviors.
  • Redesigned to state-of-the-art for Pepsi-Cola the steps manual for its established multi-product Field Ready Process, migrating all materials into more concise and user-friendly Intranet site using HTML, JavaScript, and Acrobat with no compromise of core methodologies.
  • Devised and created website for global investment research firm Morningstar Associates, integrating decision-making information and analysis functions for wholesalers and brokers regarding firm’s ClearFuture investment service.
  • Designed, developed and promoted for Boston University a community portal used daily by over 1,000 MBA students, prospective students, alumni and faculty.
  • Demonstrated advanced and high-level systems and network proficiencies on a range of Windows and enterprise platforms, applications and programs, including Excel, PowerPoint, Access, Project, Visio, Adobe Creative Suite 3, Dreamweaver, Fireworks, Flash Pro, Photoshop, Illustrator, Acrobat Pro, Vignette, WebTrends, ForceTen, Optimost, OpinionLab, DoubleClick, Google Enterprise, XHTML, CSS, JavaScript, JSP, XML, SQL, NT/2000/XP/Vista, Mac OS X, Linux and UNIX.
  • Strong working knowledge of learning and web content management systems and portal technologies.
  • Created and launched numerous websites and Fortune 500 Intranet training sites, including www.psiboston.com, www.babaev.com, www.advance-medical.com, www.practiceofleadership.com, www.msmba.net, www.jim4senate.com and www.edrt.org.

EDUCATION
BOSTON UNIVERSITY, Boston, MA
Master of Business Administration, 2006
Master of Science, Information Systems, 2006

  • Elected by MBA student body to serve as MBA Council’s Vice President of Marketing
  • Recipient of prestigious Boston University 2006 MBA Community Contribution Award, Outstanding Service Award and Dean’s Achievement Scholarship based on GPA of 3.5

EMERSON COLLEGE, Boston, MA
Bachelor of Science, Communications, Magna Cum Laude, 1999

  • Inducted into Golden Key Honor Society based on academic performance of 3.7 GPA and other contributions to College

PROFESSIONAL EXPERIENCE
METLIFE, New York, NY, 2006 - Present
Senior Business Analyst

  • Design and develop content management application eLearning course, simulations, and assessment to replace weekly one-day instructor-led training program
  • Lead creation of engaging online decision tool that illustrates to users the important facts about life expectancy and Social Security income in such a way as to compel them to fill out a contact form online or call a representative
  • Implement multivariate tests to determine which variation of web pages had  the biggest impact on success metrics like sales leads and time spent on website
  • Define methodology for management of projects by creating and leading internal Project Management Office
  • Facilitate the discussion and implementation of project management and associated processes within business and IT
  • Red-line, update and re-write 168 page content management application user manual based on inputs from the Corporate eBusiness and Information Architecture teams and then converted to an online format
  • Develop detailed documentation for business and functional requirements, including user scenarios, use cases, process flow diagrams, business requirements documents, and functional design documents
  • Conduct interviews and work sessions with business users to define business requirements for new eLearning and web functionality
  • Lead projects to build or enhance corporate web functionality, such as the migration of existing content and functionality into the corporate web environment, or the creation of new corporate web functionality
  • Perform a security recertification of 620 CMA users to satisfy an internal audit.

BEARINGPOINT, INC., New York, NY, 2006
Consultant

  • Conducted comprehensive regulation-driven review and analysis of records and remediation of non-compliant customer files for major German bank.
  • Developed training sessions for key client staff members to ensure successful adoption of banking law and regulation compliance standards and practices.
  • Designed and developed a survey that was distributed to all Risk, Finance and Compliance department consultants to gather information on individual skills and development goals, leveraging findings for use in creating hiring and training strategies.

PERFORMANCE SYSTEMS, INC., Boston, MA, 1999 – 2004
Consultant

  • Teamed with top surgeons for medical-device client using extensive testing and laboratory practice to design and develop online training programs on laparoscopic surgery.
  • Designed, developed and managed an Intranet-based manufacturing process portal for a major consumer products company to ensure consistent procedures across all manufacturing facilities, resulting in easily updated and consistent process applied across company’s 80-plus locations.
  • Co-designed and built for financial services company interactive instructor-led and web-based training program to accelerate migration towards e-commerce.
  • Designed and developed a 360-degree feedback system for leading apartment investment and operations company, increasing bank of knowledge for faster and more accurate decision making for mid- and senior-level managers.
  • Played key role on numerous successful consulting projects for Fortune 500 clients, all of whom reported results such as increased sales, decreased costs, improved productivity and operations, better communications and management decision-making.
  • Created and implemented several pioneering methods to connect instructors, participants, materials, activities and feedback.
  • Conducted design meetings and program delivery with clients across North and South America, Europe and Asia.

ADDITIONAL PROFESSIONAL EXPERIENCE
HARBOURVEST PARTNERS, LLC, Boston, MA, 2005 – 2006
Finance Intern

  • Performed rigorous technical and fundamental analysis on venture capital, LBO and mezzanine funds for global private equity firm.

STOP & SHOP SUPERMARKET COMPANIES, Quincy, MA, 2005 – 2006
Technology Intern

  • Developed recommendations on self-checkout mechanisms to increase customer usage, and analyzed various hardware and graphical user interfaces to identify influencers that promote the practice.

MASSACHUSETTS OFFICE OF THE ATTORNEY GENERAL, Boston, MA, 1998 – 1999
Consumer Complaint Mediator

  • Recovered thousands of dollars for individual consumers by mediating complaints against businesses, identified emerging deceptive business practices, and developed consumer education brochures.

 

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